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Tag: diagnosis

Apple patents clever diagnostic tool which can figure out how you handled your iOS gadget

by on Sep.01, 2011, under Uncategorized

As noted by PatentlyApple, Apple has filed a patent report today that details a new diagnostic tool that works through iTunes. The tool uses in-depth change logs that details firmware updates, physical conditions that surround the device during the events, the location of the device, and more. iTunes could be set to find corruption in the change log to let the user, and possibly a support Genius, know of what needs to be changed.

The log may be generated periodically (e.g., every 5 milliseconds, every 30 minutes, every 5 hours, after every reset, or at any other time based or event based or environment based event occurs). Each generated log may be stored on the Apple device or uploaded to a remote entity, and each log may be retained or overwritten by a more recently generated log depending on available storage space and/or processing capabilities, for example.

So what about privacy? The log will contain only information that will aid Apple in helping you, and will be without any personal information. As we’d imagine, each time you connect a device, like an iPhone, to iTunes it will pull the log. Like any patent, this might not actually be used. But hey, anything to save a trip to the Genius Bar right? Could this possibly tie in with this morning’s report regarding a web based tool?



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find out the reason why macbook is not working

by on Dec.27, 2008, under apple, tricks

Number of View :1299

one of my friends who has been using macbook for last 1 year, he was so pleased that helped apple to get free market promotion from him.

however macbook didn’t treat that way as he was treating her. suddenly he discovered his macbook with uncertain problem. after trying this and that he hadn’t found any way out.

so one fine day when we achieved our victory (16th december) he got victory for himself too.
it was his RAM baby!, one of the ram was damaged.

after 2 days struggling finally he got the problem, though he tried with local apple dealers but none could help on this issue.

later he discovered apple has very user friendly simple way out to diagnosis your mac system.

hold “D” key while you booting your macbook, you should see a self checking panel. where you would find “test” button, just go and click to see what went wrong with your macbook.

after few seconds to minutes passed you would find some error code, search it on apple support.

thats all, thats how he could fix his problem i guess if you face the same kinda problem now you know how simple it is.

btw, actually he had RAM problem which was occurred because of stupid hard reset while his computer was busy with 100% processor consumption.

still not getting your reason? hold apple + V while you booting your macbook to get in verbose mode.

best wishes,

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