Category Archives: Tim Cook

Tim Cook meets with Chinese vice premier in Beijing following iCloud phishing attack

tim-cook-china

Two days after evidence emerged of a phishing attack on iCloud, allegedly due to the Chinese government firewall redirecting traffic to a fake login page, the Chinese state news agency Xinhuanet is reporting a meeting in Beijing between Tim Cook and Chinese vice premier Ma Kai.

Chinese Vice Premier Ma Kai and Apple Inc. CEO Tim Cook on Wednesday exchanged views on protection of users’ information during their meeting in Zhongnanhai, the central authority’s seat. They also exchanged views on strengthening cooperation in information and communication fields.

The Chinese government censors access to the Internet by deploying a country-wide firewall which blocks certain sites and which can redirect traffic from sites the government dislikes to officially-sanctioned ones …

While Apple did not specifically acknowledge claims that it was the government firewall which redirected icloud.com traffic to a fake website, the company posted a support document in which it said it was “aware of intermittent organized network attacks using insecure certificates to obtain user information.”

The conversation between the two would doubtless have been couched in the most polite of diplomatic terms, but would still have made very interesting listening …

Cook last month reiterated the company’s commitment to user privacy and security following leaks of nude photos of celebrities, some of which appeared to have been obtained from iCloud. A combination of phishing emails and weak security questions were the attack methods used. Apple reintroduced two-factor authentication for iCloud.com in response, with app-specific passwords also required from the beginning of this month.


Filed under: AAPL Company Tagged: Apple, Apple China, Beijing, china, Chinese government, icloud, iCloud phishing, iPhone, phishing, Tim Cook, Zhongnanhai

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Tim Cook meets with Chinese vice premier in Beijing following iCloud phishing attack

tim-cook-china

Two days after evidence emerged of a phishing attack on iCloud, allegedly due to the Chinese government firewall redirecting traffic to a fake login page, the Chinese state news agency Xinhuanet is reporting a meeting in Beijing between Tim Cook and Chinese vice premier Ma Kai.

Chinese Vice Premier Ma Kai and Apple Inc. CEO Tim Cook on Wednesday exchanged views on protection of users’ information during their meeting in Zhongnanhai, the central authority’s seat. They also exchanged views on strengthening cooperation in information and communication fields.

The Chinese government censors access to the Internet by deploying a country-wide firewall which blocks certain sites and which can redirect traffic from sites the government dislikes to officially-sanctioned ones …

While Apple did not specifically acknowledge claims that it was the government firewall which redirected icloud.com traffic to a fake website, the company posted a support document in which it said it was “aware of intermittent organized network attacks using insecure certificates to obtain user information.”

The conversation between the two would doubtless have been couched in the most polite of diplomatic terms, but would still have made very interesting listening …

Cook last month reiterated the company’s commitment to user privacy and security following leaks of nude photos of celebrities, some of which appeared to have been obtained from iCloud. A combination of phishing emails and weak security questions were the attack methods used. Apple reintroduced two-factor authentication for iCloud.com in response, with app-specific passwords also required from the beginning of this month.


Filed under: AAPL Company Tagged: Apple, Apple China, Beijing, china, Chinese government, icloud, iCloud phishing, iPhone, phishing, Tim Cook, Zhongnanhai

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“iPad has a great future,” said Cook: long-term more important than “90-day clicks”

ipad

While yesterday’s iPad numbers don’t look great – down 12.5% year-on-year, the third successive quarter in which sales have fallen – Tim Cook remains upbeat about the product, stating that it “has a great future” and that its long-term prospects are more important than “individual 90-day clicks.”

Quartz‘s Dan Frommer pulled together some of the things Cook has to say about the device, and while you’d clearly expect Apple’s CEO to put the best possible spin on things, he makes some reasonable arguments … 

First, argued Cook, the numbers are not as bad as they seem. The drop over the full 12-month period, rather than quarter against quarter, was 4%, with some of this due to reduced channel inventory, meaning that the actual fall in sales was less than this. Cook has referred to this in the past as a “speedbump.”

Second, while the consensus view is that tablets have reached saturation point, Cook says this is not the case globally.

If you look at our top six revenue countries [...] the range [of first-time buyers] goes from 50% to over 70% [...] that’s not a saturated market.

Sales are still growing in developing markets, with BRIC countries (Brazil, Russia, India, China) up 20% for the full-year.

Third, Cook argues that while it’s indisputable that people hold onto iPads longer than iPhones, it’s too early to tell what the typical upgrade cycle will turn out to be.

Finally, he said, corporate sales represent a growing market for the iPad, with the IBM partnership key.

Over the long arc of time, my own judgment is that iPad has a great future. How the individual 90-day clicks work out, I don’t know. But I’m very bullish on where we can take iPad over time.


Filed under: AAPL Company, iOS Devices Tagged: AAPL, Apple, BRIC, china, Cook, iPad, iPhone, sales, Tim Cook

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Tim Cook praises Apple’s growth and new products in letter to employees

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Following today’s release of Apple’s quarterly earnings report, Tim Cook has sent a letter to employees praising the company’s growth and the dedication of Apple employees to the development of new iPhones, iPads, and Retina iMac. Cook calls the iPhone 6 and 6 Plus launch the “most successful” in the history of the device.

Cook also talks about the Apple Pay launch and reiterates the points made during today’s earnings call, saying that the purpose of introducing a payment system was to ensure that customers have a “simple, secure and private way to pay.” He also commends the software development teams on the consistent cross-platform experience introduced in iOS 8 and OS X Yosemite.

Cook closes by saying that he will be traveling to Beijing to talk to employees in a meeting that will be recorded and posted the company’s internal website. Employees from across Apple will be able to submit questions beforehand to be asked during the Q&A session.

You can read the full letter below:

Team,

Today we reported Apple’s highest September quarter revenue ever and our strongest revenue growth rate in seven quarters. These very strong results were made possible by your hard work and dedication.

Customers around the world are loving the new iPhone 6 and iPhone 6 Plus, quickly making this the fastest and most successful iPhone launch in history. The Mac set a new all-time record while the rest of the PC market declined. And the App Store was once again an important driver of our overall revenue growth.

Today we’re launching Apple Pay in the U.S., giving our customers a simple, secure and private way to pay. Later this week we’ll be shipping the new iPad Air 2, the world’s thinnest tablet and the most powerful iPad we’ve ever made. The new 27” iMac with Retina 5K display, which we just introduced last week, is already being hailed as the best visual experience ever on a computer. This is an amazing lineup for the holidays.

The user experience across all our products keeps getting better, thanks to the deep collaboration among our teams. iOS 8 and OS X Yosemite have raised the bar for mobile and desktop operating systems, and they work together in elegant, intuitive ways that only Apple can deliver.

Later this week, I’ll be talking with a group of Apple employees in Beijing. We’re going to record the meeting so you can watch it on AppleWeb, and we’ll include questions from other sites. Please visit AppleWeb to submit a question and I’ll answer as many as I can.

Congratulations on the strong results we’ve achieved together. We can all be proud of the quarter we just reported, and the work that keeps Apple the most innovative company in the world.

Tim


Filed under: AAPL Company Tagged: letter, Tim Cook

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10 key takeaways from Apple’s expectation-crushing earnings call

Apple surpassed analysts’ expectations with $42.1 billion in revenue in the back-to-school season, buoyed by unprecedented iPhone sales and surprisingly strong demand for Macs. While breaking down the Q4 2014 numbers during today’s earnings call, Apple CEO Tim Cook and






Live blog: Apple’s Q4 2014 earnings call

aapl

As we mentioned last month, Apple is scheduled to host its quarterly conference call today to discuss its earnings report from the fourth quarter of its fiscal year: this includes 39 million iPhones, 12.3 million iPads, 2.6 million iPods, and 5.5 million Macs. Apple already reported today that it earned $42.1 billion in revenue during its Q4 period.

This will quarterly conference call with analysts and investors will include the opening weekend of iPhone 6 and iPhone 6 Plus sales which included a record 10 million sales including 4 million units sold during the first 24 hours of pre-orders. It will also be the first call since Apple previewed the Apple Watch to the public, shipped iOS 8 and OS X Yosemite, and introduced new iPads and a Retina 5K iMac, although sales for those devices are not included in the previous quarter. Apple CEO Tim Cook and Apple CFO Luca Maestri will also likely mention Apple Pay, the company’s mobile payment service which launched for iPhone 6 and iPhone 6 Plus users earlier today.

Investors and analysts will have an opportunity to ask Tim Cook and company questions during the earnings call and we’ll be listening to bring you coverage starting at 5pm EST/ 2pm PST.

-Earnings report is out! 

-Hold music has begun… you can listen along, but we’ll include the highlights here.

-Lots of hold music, 3 minute warning, no U2 music yet.

-Hopefully no one is using iOS 8.0.1 for this call…

-And here we go…

-Tim Cook is up first

-Tim recapping iPhone 6 and 6 Plus launches: “best we’ve ever created, customers absolutely love them”

-32 countires with iPhone 6 so far, 69 more before the end of October

-115 countries by the end of 2014

-Apple Pay is live today, as you may have heard

-Apple Watch still coming “early calendar 2015″ with more details coming later

-Quick mentions of iPad Air 2, iMac with Retina 5K,  iOS 8 and Yosemite

-Cook says Apple exceeded its own expectations this quarter, now going over the numbers that were released earlier

-Mac now has highest PC market share since 1995

-Cumulative app downloads hit 85 billion

-20 acquisitions this year, 7 in the September quarter

-Luca Maestri talking more numbers, breaking down product sales as released earlier today

-Chinese search engine Baidu is now using iPhones in their office, 20,000 employees and 30 in-house apps

-That 100% customer satisfaction rate for iPad mini 2 is back, and 55% of people polled say they plan to buy an iPad as their next tablet

-All-time record billings in iTunes thanks to the App Store

-Registered developers up 39% over last year

-Final remarks now, covering a few reporting changes for Q1 2015

-Time for some questions

-Apple Pay question – how does Apple see this as a business model? A way to sell hardware products or more of its own product?

-Tim says it’s about creating a better customer experience and more secure payment system; dislikes companies monetizing customer payment data

-“The most customer-centric mobile payment system” – can’t wait to add more retailers and banks

-Question about iPhone ramping, Tim says fastest in history but demand is outstripping supply, no indication of when that will balance

-Tim notes again that demand is outweighing supply on iPhone 6, says “we’ve done a pretty good job on that,” but won’t say there’s no issue, calls it “a good problem to have.”

-Every answer to every question so far has essentially ended with “we can’t make enough iPhone 6 and 6 Plus units yet”

-Tim talking iPhone upgrades and the opportunities provided by customers upgrading at different times of the year, switching from Android, and buying their first iPhones. Also once again points out constrained supply.

-Question about iPhone 6/6 Plus sales split, Tim won’t give any specifics but says that Apple is selling everything they make; says it’s likely that a geographic difference will appear in popularity of certain models, but nothing solid yet

-68 million iPad sales in 2014, down YOY, Tim calls it “a speed bump, not a huge issue,” but wants to improve growth

-Tim says 50-75% first time buyers in some markets indicates tablet market isn’t saturated, but many people hold onto iPads longer than other products

-Tim says he is fine with Apple products cannibalizing one another

-Question about why Apple Watch is grouped into “other” category in new reporting groups, along with iPods and others

-Tim says it doesn’t indicate expectations for Apple Watch sales, categories were based on current revenue

-Question about any new product categories we don’t know about. Tim says “obviously we are working on other things as well,” won’t get any more specific.

-Question about China numbers, Tim says things are looking just fine, very optimistic about the future

-That’s all folks! You can catch a replay of the call on Apple’s earnings call podcast a little later.


Filed under: AAPL Company Tagged: AAPL, Apple earnings, earnings call, iPhone 6, iphone 6 plus, iPhone 6 sales, Live Blog, luca maestri, Q4, Tim Cook

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