The first gift to Apple Retail Employees was $10 off of a $50 iTunes gift card. This isn’t something to brag about considering a lot of stores offer this promotion frequently. Another gift Apple gives its retail employees is the ability to purchase third-party accessories at a steep discount, with new products being added to the selection each week. Apple has done this in past years:
According to a new report from IBM, the greed consumer-driven shop-fest known as Black Friday. The report shows a new high for online sales for this 2013 reporting period, as well as a soaring rate of mobile shopping, in which…
Despite some initial rumors that Apple would be opening nearly all of its retail stores on Thanksgiving Day, Apple’s retail outlets will remain open on Turkey Day. But Apple still wants to get the jump on the holiday shopping season,…
Apple’s new senior vice president of retail Angela Ahrendts won’t be taking up the newly created position officially until Spring 2014, but in the meantime Ahrendts has already started the process of transitioning to a new CEO at Burberry. In a blog post on LinkedIn, Ahrendts talks in length about the following her intuition when deciding to take a new job at Apple, much like she had when first joining Burberry, and also outlines her plans for transitioning to new leadership. If you’ve ever heard Tim Cook talk about moving to Apple, ‘following instincts’ will definitely seem like a theme.
And as I look forward to what will define the next generation, I believe it is imperative that great companies add greater social value – the larger the company, the larger the obligation.
Ahrendts notes that the company has started transitioning to new leadership at Burberry in recent weeks and also describes some of her business philosophies in the process:
So the experience of the past eight years has served to reinforce my firm belief that ‘it’s all about people’. And this has never been in sharper focus than in recent weeks, as we have begun the process of transitioning to new leadership at Burberry.
Too often management transitions are viewed with fear or suspicion, when they should be the ultimate example of a natural and healthy organizational evolution. In fact, I believe succession planning is one of the greatest responsibilities you have as a leader – so when your time comes to move on, your team not only doesn’t miss a beat but gains in momentum, embracing new challenges and realizing future opportunities.
Although Ahrendts will take over as head of retail after more than a year without someone in the position, she will actually be taking up a newly created role making her the first to head of retail that will run both Apple’s online and offline operations. Earlier this month Ahrendts was named #4 on Fortune’s annual Businessperson of the year list for her accomplishments at Burberry and her new position at Apple.
When Apple rolled iOS 7 in June, it quietly included a proximity-based service called iBeacon, which Gigaom contributor Hari Gottipati predicted would become a force in retail and location-based services. It didn’t take long for retailers to get wise to iBeacon as well.
On Wednesday, Shopkick announced a new service called ShopBeacon that uses Apple’s technology to track customers when they enter and move around in stores. Macy’s is ShopBeacon’s first trial partner.
Macy’s is installing iBeacon transmitters throughout two stores, NYC’s Herald Square and San Francisco’s Union Square. Those transmitters send encrypted signals to any iPhone with Bluetooth Low Energy capabilities and the Shopkick retail companion app.
The network for instance can automatically wake up the Shopkick app when you enter one of its partners’ stores. It can push special offers and recommendations to customers, and because of Bluetooth’s limited range, the app can detect the specific floor or department a customer is in, allowing the store to tailor alerts.
The service is already running in closed beta, but Shopkick and Macy’s will open it to all Shopkick users in coming weeks. Afterwards, Shopkick will begin selling the network gear to its other retail partners. Each transmitter costs $40 and is designed to be mounted on walls or any flat surface.
The official Apple Store app is finally available on iPad, more than three years after it made its debut on the iPhone. It offers almost all of the features you’ve come to expect from the iPhone version, including high-resolution photography…
Starting this week the trade-in value for iPhones will no longer be impacted by the phone’s liquid damage indicator, according to Apple retail employees. Previously, if a device’s “liquid contact indicator” was tripped, the phone would be completely worthless as a trade-in under the company’s “Reuse and Recycle” program.
This week’s changes to the program, however, will allow more customers to trade in their devices. However, the company isn’t going to start allowing seriously water-damaged phones for trade-in anytime soon. If there is evidence of liquid under the phone’s display or corrosion in the ports, the phone will still be ineligible for any trade-in value regardless of what the liquid contact indicator looks like.
These changes are only valid in physical Apple Stores, so the new policy won’t affect online trade-in values.