Apple is today expanding its Device Enrollment Program, its service for business and education customers deploying and managing large fleets of iOS and Mac devices, to new countries. It’s also opening up the program to third-party resellers.
Apple updated its webpages for the Device Enrollment Program today for both education and business customers to include the new changes. The program is now available to customers in Australia, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy,Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Singapore, Spain, Sweden,Switzerland, Taiwan, Turkey, United Arab Emirates, United Kingdom, and United States. The service was previously available solely in the United States.
The program for iOS devices and Macs allows business and education customers to configure devices before they arrive and access mobile device management and wireless supervision features to manage already-deployed devices. Apple has also posted a new guide detailing the updated Device Enrollment Program for iOS and Macs.
Apple is also opening up the Device Enrollment Program for devices purchased by corporations through third-parties like carrier and reseller partners. The program was previously only available for devices purchased directly through Apple’s official stores.
The expansion of Apple’s program for deploying devices in education and business environments comes as the company reportedly begins courting app developers and new enterprise clients as part of its previously announced partnership with IBM. The partnership will see the two companies collaborate to bring over 100 enterprise apps & cloud services to the iPhone and iPad, and IBM will soon begin selling iPhones and iPads directly to its enterprise customers. Apple will also soon offer an AppleCare for Enterprise service that it said will “provide IT departments and end users with 24/7 assistance from Apple’s award-winning customer support group, with on-site service delivered by IBM.”
Filed under: AAPL Company Tagged: Apple, business, carriers, DEP, Device Enrollment Program, Education, enterprise, IBM, iOS, Macs, MDM
This morning, Apple CEO Tim Cook sent a lengthy memo to employees as a reflection of the soon-ending 2013 and the upcoming year of 2014, according to multiple sources. In the letter, Tim Cook discusses people experiencing Apple products this holiday season, the Apple products launched throughout 2013, and corporate initiatives. “This holiday season, tens of millions of people around the world, from all walks of life, are experiencing Apple products for the first time. Those moments of surprise and delight are magical, and they’re all made possible by your hard work,” Cook says in the beginning of the email.
Cook notes Apple’s new manufacturing process for the Assembled in the USA Mac Pro and calls iOS 7 an “extraordinarily ambitious project.” “We extended our lead in the smartphone market with iPhone 5s; launched iOS 7, an extraordinarily ambitious project; released OS X Mavericks for free to our customers; introduced the iPad Air and the iPad mini with Retina display; and this week began shipping the Mac Pro from a manufacturing facility in Austin, Texas,” Cook told employees. Cook also notes his pride over Apple reaching 50 billion App Store app downloads this year. Apple reached this milestone in approximately five years…
Cook also shares some details and reflects on the notable corporate initiatives in 2013. Cook reveals that Apple raised and donated “tens of millions of dollars” for initiatives such as Red Cross assistance for those affected by the typhoon disaster in the Philippines. Cook also notes that Apple is still the largest contributor to the Product(RED) foundation and notes his pride in Apple design chief Jony Ive’s contribution to the Sotheby’s Product(RED) auction earlier this year. Cook also discusses Apple’s contribution and fight for diversity, equality, and against discrimination. Cook previously made this clear to employees in a video message and at an Auburn University event.
Cook ends his email wishing his employees “Happy Holidays” and says “I am extremely proud to stand alongside you as we put innovation to work serving humankind’s deepest values and highest aspirations. I consider myself the luckiest person in the world for the opportunity to work at this amazing company with all of you.”
Perhaps most interestingly for customers excited about Apple’s future, Cook teases some big plans for 2014. “We have a lot to look forward to in 2014, including some big plans that we think customers are going to love,” Cook tells employees. Apple is working on several new products for 2014 and beyond. Sources say that Apple is developing both a fitness, sensor-oriented smart watch and new Apple television products. Future Apple TV products will likely revolve around both voice and motion integration, and sources expect an Apple TV software revamp to launch alongside new hardware sometime next year. Apple is also developing larger iPhones, iPads, and higher-resolution Mac laptops.
The full email from Cook to employees can be read below:
This holiday season, tens of millions of people around the world, from all walks of life, are experiencing Apple products for the first time. Those moments of surprise and delight are magical, and they’re all made possible by your hard work. As many of us prepare to celebrate the holidays with our loved ones, I’d like to take a moment to reflect on what we’ve achieved together over the past year.
First and foremost, we introduced industry-leading products in each of our major categories in 2013, showing the breadth and depth of innovation at Apple. We extended our lead in the smartphone market with iPhone 5s; launched iOS 7, an extraordinarily ambitious project; released OS X Mavericks for free to our customers; introduced the iPad Air and the iPad mini with Retina display; and this week began shipping the Mac Pro from a manufacturing facility in Austin, Texas. We also marked our 50 billionth download on the App Store – a milestone no one could have predicted we would reach so quickly.
Together we’ve shown the world that innovation at Apple goes beyond our products to the way we do business and how we give back to our community. This year, Apple raised and donated tens of millions of dollars for important charities and relief efforts like Red Cross aid to typhoon victims in the Philippines, and we continue to be the largest contributor to (PRODUCT)RED, supporting the Global Fund in its fight against the spread of AIDS in Africa. Just a few weeks ago, Jony Ive led an unprecedented effort that brought money and awareness to eliminating the transmission of AIDS from mother to child.
And finally, Apple is standing up for what we believe is right. We know that equality and diversity make our company and our society stronger, so we’ve urged the U.S. Congress to support workplace protections against discrimination based on sexual orientation and gender identity. We are also laser focused on our contribution to several environmental initiatives and we will increase our efforts even more in this area in the future.
We have a lot to look forward to in 2014, including some big plans that we think customers are going to love. I am extremely proud to stand alongside you as we put innovation to work serving humankind’s deepest values and highest aspirations. I consider myself the luckiest person in the world for the opportunity to work at this amazing company with all of you.
Filed under: AAPL Company Tagged: 2014, App Store, Apple, Apple TV, iPad, iPhone, iWatch, Macs, Tim Cook
It can be hard to keep up with all of the great Apple related deals available this Black Friday weekend, so we thought we’d make it easy for you. Here are all of the best deals available this weekend on Macs, iPhones, iPads, Apple TV, iPods, iTunes gift cards, and a ton of great apps for both iOS and Mac. As always, 9to5Toys is tracking all the best Black Friday deals on other products as well as the latest discounts as they get announced.
Best Buy: Retina MacBook Pro up to $200 off, iMac $150 off, MacBook Air $150 off
MacMall: Black Friday Begins Now at MacMall: MacBook Airs $100 off, iPads $40 off, more
B&H: Some of the best deals on Macs if you want AppleCare included.
Best Buy: Best Buy offering iPhone 5s for $75 off all models on AT&T, Sprint and Verizon
Walmart: Walmart will credit YOU $30 to get an iPhone 5c on contract this Black Friday
T-Mobile: T-Mobile, regional carriers offering iPhone 5s and 5c for $0 down on Black Friday
Apple TV |
Discounted iTunes Gift Cards: Save up to 20% on future apps, music, movies, more. $100 gift card for $85 or $50 gift card for $40.
Filed under: AAPL Company, iOS Devices Tagged: Apple, Apps, Black Friday, discounts, guide, iPad, iPhone, MacBook, Macs, roundup
During a talk at the LISA ’13 conference in Washington D.C earlier this month, a couple members from Google’s Macintosh Operations team explained how the company has been forced to develop its own set of tools to manage its fleet of roughly 43,000 Macs. The reason, according to Google engineers Clay Caviness and Edward Eigerman, is that Apple isn’t doing a great job at supporting its enterprise management tools. As the first slide of the presentation (pictured above) puts it, “While Apple won’t do much for you, there are tools out there you can use to keep your machines secure, up to date and useful.”
“We don’t use any of Apple’s tools to manage the Macs. Apple arguably produces two tools, Mac OS X server… and Apple Remote Desktop. It kinda breaks down when you get it over 50, 100, 200 machines that you’re managing… we’ve sort of lost their attention as far as enterprise management tools.”
During one slide (pictured above, right), Google uses the red line to represent the release of the iPhone while noting Apple’s remote desktop “hasn’t had a major revision to it since 2006.” To avoid using Apple’s management tools, Google has either developed its own tools or is using open source tools for everything from configuration, to package management, monitoring system levels and more. Google announced during the talk that one of the imaging tools it developed, CanHazImage, will soon be hitting open source.
While Google mentioned during the presentation that it supports four desktop OS platforms (OS X, Windows, Linux, and Chrome OS) internally, it also said these days employees that want to use a platform other than Mac OS X “have to make a business case” to do so. Compare that roughly 40k monthly actives from Macs reported during the presentation to the 42,162 full-time employees at the company (not including Motorola). The Googlers also noted that the company managed to update from 10.7 to 10.8 for 99.5% of its fleet in 8 weeks and it’s currently trying to accomplish the same for 10.9 Mavericks.
You can watch or download the full presentation here.
Filed under: AAPL Company Tagged: 40k, enterprise, Google, Macintosh Operations team, Macs, management, OS X Server, Remote Desktop, support