Category Archives: china

Tim Cook ‘deeply offended’ by accusations of labor abuse

Tim Cook has told Apple employees he’s “deeply offended” by the BBC’s critical documentary Apple’s Broken Promises that investigated working conditions inside Apple’s supply Asian supply chain. In an email obtained by The Telegraph from Apple VP Jeff Williams to the company’s workers






Watch the full BBC documentary on iPhone factory working conditions while you can

A screengrab from the documentary showing workers sleeping on the production-line

A screengrab from the documentary showing workers sleeping on the production-line

The full BBC documentary on working conditions in iPhone factories has been unofficially uploaded to YouTube. It probably won’t be too long before it gets pulled, so if you want to see it, watch it while you can – we’ve embedded the full video below … 

The program alleged that Pegatron factories were breaking “standards on workers’ hours, ID cards, dormitories, work meetings and juvenile workers.” Workers are filmed sleeping at their workstations, with one worker claiming he hadn’t been allowed a day off in 18 days.

In a letter to UK staff, senior VP of operations Jeff Williams said that both he and Tim Cook were “deeply offended” by the allegations, and that the BBC had refused to include both “facts and perspectives” on the claims which Apple had made available to the program makers.

Watch the video here – unfortunately with lots of ad-breaks.


Filed under: AAPL Company Tagged: Apple Inc, Apple Supplier responsibility, apple supply chain, Asia, BBC, Best practice, china, Contract manufacturer, Lead time, Pegatron, supplier responsibility, Supply chain, Working conditions

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Tim Cook “deeply offended” by BBC allegations of poor working conditions in iPhone factories

apple-china

In a letter to UK staff, Tim Cook is said to have been “deeply offended” by allegations made in a BBC undercover documentary that Apple had broken promises over the working conditions in Pegatron’s iPhone factories in China, reports the Telegraph.

In an email to around 5,000 staff across the UK, Apple senior vice president of operations Jeff Williams said both himself and the chief executive were “deeply offended by the suggestion that Apple would break a promise to the workers in our supply chain or mislead our customers in any way”.

“Panorama’s report implied that Apple isn’t improving working conditions,” he continued. “Let me tell you, nothing could be further from the truth.”

Williams said that Apple had provided both “facts and perspective” on the allegations, but the BBC had chosen not to include these in the program … 

Apple’s statement to the BBC had said that while there was always more to be done, it was not aware of any company doing as much as Apple to safeguard working conditions in its supplier factories. Cook has on previous occasions said that Apple is unique in auditing not only its direct suppliers, but also tier 2 and tier 3 suppliers.

Williams also commented on the thorny issue of child labor in Indonesian tin mines, whose output feeds into the Apple supply chain, stating that Apple made the more moral choice by working for change in the country.

Apple has two choices: We could make sure all of our suppliers buy tin from smelters outside of Indonesia, which would probably be the easiest thing for us to do and would certainly shield us from criticism. But it would be the lazy and cowardly path, because it would do nothing to improve the situation for Indonesian workers or the environment since Apple consumes a tiny fraction of the tin mined there. We chose the second path, which is to stay engaged and try to drive a collective solution.

Apple has for the past eight years published an annual Supplier Responsibility Progress Report detailing the result of its own audits and the steps that have been taken in response to problems identified in its supply chain. Its most recent report said that compliance with its maximum working week of 60 hours hit 95%.

The company also commissioned independent audits from the Fair Labor Association, and has said that it will cut ties with suppliers which fail to meet FLA standards.

Those in the UK (or using a UK web proxy) can watch the program on iPlayer. The full text of Williams’ letter to UK staff can be read below. (Update: The program has been uploaded to YouTube, although don’t expect it to not be removed.) Continue reading

Tim Cook “deeply offended” by BBC allegations of poor working conditions in iPhone factories

apple-china

In a letter to UK staff, Tim Cook is said to have been “deeply offended” by allegations made in a BBC undercover documentary that Apple had broken promises over the working conditions in Pegatron’s iPhone factories in China, reports the Telegraph.

In an email to around 5,000 staff across the UK, Apple senior vice president of operations Jeff Williams said both himself and the chief executive were “deeply offended by the suggestion that Apple would break a promise to the workers in our supply chain or mislead our customers in any way”.

“Panorama’s report implied that Apple isn’t improving working conditions,” he continued. “Let me tell you, nothing could be further from the truth.”

Williams said that Apple had provided both “facts and perspective” on the allegations, but the BBC had chosen not to include these in the program … 

Apple’s statement to the BBC had said that while there was always more to be done, it was not aware of any company doing as much as Apple to safeguard working conditions in its supplier factories. Cook has on previous occasions said that Apple is unique in auditing not only its direct suppliers, but also tier 2 and tier 3 suppliers.

Williams also commented on the thorny issue of child labour in Indonesian tin mines, whose output feeds into the Apple supply chain, stating that Apple made the more moral choice by working for change in the country.

Apple has two choices: We could make sure all of our suppliers buy tin from smelters outside of Indonesia, which would probably be the easiest thing for us to do and would certainly shield us from criticism. But it would be the lazy and cowardly path, because it would do nothing to improve the situation for Indonesian workers or the environment since Apple consumes a tiny fraction of the tin mined there. We chose the second path, which is to stay engaged and try to drive a collective solution.

Apple has for the past eight years published an annual Supplier Responsibility Progress Report detailing the result of its own audits and the steps that have been taken in response to problems identified in its supply-chain. Its most recent report said that compliance with its maximum working week of 60 hours hit 95%.

The company also commissioned independent audits from the Fair Labour Association, and has said that it will cut ties with suppliers which fail to to meet FLA standards.

Those in the UK (or using a UK web proxy) can watch the program on iPlayer. The full text of Williams’ letter to UK staff can be read below.  Continue reading

Apple announces availability of iPad Air 2 and iPad mini 3 in China

apple-ipad-air-2

Apple announced today that the iPad Air 2 and iPad mini 3 will be coming to China “starting this week.” One single model will support all of China’s iPad carriers. The tablets are already available on Apple’s Chinese web store and are expected to ship within about a day.

The pricing for the iPad 2 WLAN models comes in at 3,588 RMB for 16GB, 4,288 RMB for 64GB, or 4,988 RMB for 128 GB, while the cellular versions will run for 4,488 RMB for 16GB, 5,188 RMB for 64GB, or 5,888 RMB for 128GB.

The iPad mini 3 will cost shoppers 2,888 RMB for 16GB of storage, 3,588 RMB for the 64GB version, or 4,288 RMB for 128GB. The cellular version of the smaller tablet will sell for 3,788 RMB for 16GB, 4,488 RMB for 64GB, or 5,188 RMB for 128GB.

BEIJING―December 11, 2014―Apple® today announced that models of iPad Air™ 2 and iPad mini™ 3 with cellular networking will be available in China starting this week. TD-LTE and FDD-LTE standards, as well as TD-SCDMA, DC-HSDPA, HSPA+ and other fast networks, are all available in a single model, giving iPad Air 2 customers in China the ability to stay connected on advanced cellular data networks in China and around the world so they can go more places and do more things.

iPad Air 2 is the thinnest and most powerful iPad® ever. Just 6.1 mm thin and weighing less than a pound, iPad Air 2 is packed with amazing new innovations—an improved Retina® display with a new anti-reflective coating that reduces glare by 56 percent* for enhanced viewing in the office, the classroom or outdoors; all new iSight® and FaceTime® cameras for capturing stunning photos and videos; second generation 64-bit A8X chip that delivers improved CPU and graphics performance while playing games or working; and the revolutionary Touch ID™, a simple and secure way to unlock iPad with just the touch of a finger and authenticate within apps to better protect logins and data. Thin and light enough that you can comfortably hold it all day, iPad Air 2 still delivers the up to 10-hour battery life** users expect from iPad. iPad Air 2 with WLAN + Cellular delivers faster WLAN and FDD-LTE for up to 50 percent faster cellular connections*** so users can easily get and stay connected wherever they go.

The new iPad mini 3 joins iPad Air 2 in offering users the simplicity and security of Touch ID; both run more than 675,000 apps specifically designed for iPad and come in three gorgeous metallic finishes—gold, silver and space gray.

Pricing & Availability
iPad Air 2 and iPad mini 3 are currently available in more than 110 countries worldwide including China, the US, Australia, Brazil, Canada, France, Germany, Japan, Russia, Singapore and the UK. iPad Air 2 with WLAN models are available in China for a suggested retail price of 3,588 (RMB) for the 16GB model, 4,288 (RMB) for the 64GB model and 4,988 (RMB) for the 128GB model. iPad Air 2 with WLAN + Cellular models which support both TD-LTE and FDD-LTE are available for a suggested retail price of 4,488 (RMB) for the 16GB model, 5,188 (RMB) for the 64GB model and 5,888 (RMB) for the 128GB model. iPad mini 3 with WLAN models are available for a suggested retail price of 2,888 (RMB) for the 16GB model, 3,588 (RMB) for the 64GB model and 4,288 (RMB) for the 128GB model. iPad mini 3 with WLAN + Cellular models which support TD-LTE and FDD-LTE are available for a suggested retail price of 3,788 (RMB) for the 16GB model, 4,488 (RMB) for the 64GB model and 5,188 (RMB) for the 128GB model.

iPad Air, iPad mini 2 and iPad mini, available in silver or space gray, are now offered at more affordable prices. iPad Air starts at 2,888 (RMB) for the 16GB with WLAN model, iPad mini 2 starts at 2,198 (RMB) for the 16GB with WLAN model, and iPad mini starts at 1,798 (RMB) for the 16GB with WLAN model. iPad Air with WLAN models are available for a suggested retail price of 2,888 (RMB) for the 16GB model and 3,288 (RMB) for the 32GB model. iPad Air with WLAN + Cellular models which support both TD-LTE and FDD-LTE are available for a suggested retail price of 3,788 (RMB) for the 16GB model and 4,188 (RMB) for the 32GB model. iPad mini 2 with WLAN models are available for a suggested retail price of 2,198 (RMB) for the 16GB model and 2,588 (RMB) for the 32GB model. iPad mini 2 with WLAN + Cellular models which support both TD-LTE and FDD-LTE are available for a suggested retail price of 3,088 (RMB) for the 16GB model and 3,488 (RMB) for the 32GB model. Additionally, the original iPad mini is offered at 1,798 (RMB) for the 16GB WLAN model and 2,688 (RMB) for the 16GB WLAN + Cellular model. iPads are available through the Apple Online Store (www.apple.com), Apple’s retail stores and select Apple Authorized Resellers.

* Over the previous generation iPad Air.
** Battery life depends on device settings, usage and other factors. Actual results may vary.
*** LTE is available through select carriers. Network speeds are dependent on carrier networks. Check with your carrier for details.

Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App Store, and is defining the future of mobile media and computing devices with iPad.


Filed under: iOS Devices Tagged: china, iPad Air 2, iPad mini 3

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